IT Solutions uses DNS filtering to help protect their customers from malicious websites. Sometimes safe sites like for local TV stations link to malicious website through advertising on the sites. Other sites are just known bad sites. Blocking access to these sites helps protect our customers.
Occasionally a site is blocked that should not be blocked. This is rare, but it can happen. More often a safe site is blocked due to advertising on the site that links to a known bad site. In these cases, reloading the web page can have bring up different advertising and allow access.
If a site you think is safe is blocked several times, please put a ticket in for us to investigate. The URL that is being blocked is at the top in your browser tab. Please copy it and send it to us. If the URL is something different than the site you went to, it is usually an advertisement on the site that is causing this and there is nothing we can do about it. We are blocking the page for your safety.
Below is an example of a URL for an advertisement on a local new site that triggered the filter. Notice how the site is not a local news site.