I was working out of state on a big job and a sub-contractor’s notebook had a problem. We could not start working on the project until we got this problem fixed, and we were burning about $1,000/hr doing nothing. He called the IT provider for his company and was told he needed to bring the computer to them, a six hour drive away.

I tried calling my company’s IT provider, but I could not get through to an actual person, just a person saying they would call back in 1-2 hours. So I called IT Solutions, the IT company my wife’s business uses, and Ray had the problem fixed over the phone in less than 10 minutes. If not for Ray, the project would have lost a day and racked up thousands of dollars in costs. Ray saved the day!